Frequently Asked Questions
Find answers to common questions about our fashion collections and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our popular items are restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
What materials are used in your garments?
We prioritize high-quality fabrics. Detailed material compositions are listed under the 'Fabric & Care' section on every product page.
How should I care for my Ecigone apparel?
To maintain the longevity of your clothes, we recommend following the specific care label instructions found inside each garment.
Do you offer international shipping?
Yes, Ecigone ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.